FAQs

We have worldwide shipping - 105 registered countries on the website and others on demand basis.

It takes us up to 4 business days to aggregate the order, pack the goods and prepare the documents for international shipping.

If you choose to ship Express, it will take 2 to 7 business days. If you choose to ship via Post, it will take 3 to 14 business days.

Orders shipping from the UAE and US collections will arrive within 2-5 business days.

Geography: Skynet / Post

·      UAE: 1 – 2 / 5 – 7

·      GCC: 2 – 3 / 5 – 7

·      Europe: 2 – 3 / 7 – 10

·      Africa: 5 – 7 / 10 - 14

·      Far East: 5 – 7 / 10 - 14

·      Australia: 4 – 6 / 10 - 14

·      North America: 4 – 6 / 7 - 10

·       South America: 5 – 7 / 10 – 14

*subject to flight availability out of BEY.

The shipping price will depend on the following elements: 1) shipping destination, 2) the gross weight of the order, 3) the carrier (Skynet or Post).

Once you fill up your cart with the goods & chosen your shipping destination, you will then have the shipping cost for both carriers to choose from.

As a rule of thumb, the first 0.5Kg is the most expensive – the difference between 0.5Kg and 3Kg is often minimal.

To accelerate order fulfillment and delivery, we imported some of our most popular items in bulk to warehouses in the UAE and US. Customers in these countries can benefit from accelerated delivery times for items in these collections. They can still shop from our broader collection in Lebanon.

VAT & other taxes may be applicable upon the clearance of goods in your destination.

We use USD as a standard currency for global trading, but you can pay with any currency you like.

If your brand fits in any of our product categories, please send us an e-mail to admin@fromlebanon.co with as many details as possible about your products. We will then reach out to you to discuss the next steps. 

Yes, absolutely, send us your request to admin@fromlebanon.co and we will work with personal shoppers to buy and ship the products to you.